Privacy policy

Privacy Policy

Last updated: May 11, 2026

Nooksy operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Nooksy is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our Services, make a purchase, or otherwise communicate with us.

Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another person. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably be linked to you.

Depending on how you interact with the Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:

- Contact details, including your name, shipping address, billing address, phone number, and email address.
- Payment and transaction information, including payment method details, payment confirmation, order details, purchases, returns, refunds, exchanges, cancellations, and transaction history.
- Account information, including your username, password, preferences, settings, and account activity if you create an account.
- Shopping activity, including products you view, add to your cart, purchase, return, exchange, or cancel.
- Communications with us, including information you provide when contacting customer support.
- Device information, including your device, browser, IP address, network connection, and similar technical information.
- Usage information, including how you interact with or navigate our website and Services.

Personal Information Sources

We may collect personal information from the following sources:

- Directly from you, including when you make a purchase, create an account, contact us, subscribe to communications, or otherwise provide information to us.
- Automatically through the Services, including through cookies and similar technologies when you visit or use our website.
- From service providers, including Shopify, payment providers, shipping partners, analytics providers, customer support tools, and other providers that help us operate our store.
- From partners or other third parties, where permitted by applicable law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing, Tailoring, and Improving the Services

We use your personal information to provide the Services, process payments, fulfill orders, arrange shipping, process returns or refunds, communicate with you about your order, manage your account, remember your preferences, improve our website, and provide a better shopping experience.

Marketing and Advertising

If you have opted in or where permitted by applicable law, we may use your personal information to send marketing communications, promotional offers, product updates, or advertising. We may also use information about your activity on our website to help show relevant products or advertisements.

You can opt out of marketing emails at any time by using the unsubscribe link in our emails or by contacting us.

Security and Fraud Prevention

We use your personal information to help provide a secure shopping experience, authenticate accounts, detect and prevent fraud, protect our website, and investigate potentially illegal, unsafe, or malicious activity.

Communicating with You

We use your personal information to provide customer support, respond to inquiries, send order updates, and maintain our relationship with you as a customer.

Legal and Compliance Purposes

We may use your personal information to comply with applicable laws, respond to valid legal requests, enforce our terms and policies, resolve disputes, and protect our rights, customers, and business.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business, legal, or operational purposes, including:

- Shopify, which powers our store and helps provide the Services.
- Vendors and service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, customer support, data analytics, cloud storage, website hosting, and IT services.
- Shipping and fulfillment partners, where necessary to deliver your order.
- Payment providers, where necessary to process transactions securely.
- Business and marketing partners, where permitted by law, to provide marketing services or advertising.
- Legal authorities, regulators, or other parties where required by law, legal process, or to protect our rights.
- Other parties in connection with a business transaction, such as a merger, acquisition, restructuring, or sale of assets.

We do not sell your personal information in the traditional sense. However, depending on your location, certain advertising or analytics activities may be considered a “sale,” “sharing,” or “targeted advertising” under applicable privacy laws. Where required, you may have the right to opt out of such activities.

Relationship with Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit through the Services may be transmitted to Shopify and to third parties that help provide the Services. These parties may be located in countries other than where you reside.

Shopify may also process personal information collected through your interactions with our store, other merchants, and Shopify services in order to provide, protect, grow, and improve its services and enhanced features.

To learn more about how Shopify uses your personal information and the rights you may have, you can visit Shopify’s Consumer Privacy Policy at:

https://privacy.shopify.com/en

Third-Party Websites and Links

Our website may contain links to third-party websites, services, apps, or platforms. If you follow links to websites not operated or controlled by us, you should review their privacy policies and terms.

We are not responsible for the privacy practices, security, accuracy, or content of third-party websites or services.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate the store, remember preferences, analyze website traffic, improve the shopping experience, and support marketing or advertising features.

You can control cookies through your browser settings. Some features of the website may not work properly if cookies are disabled.

Children’s Privacy

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us so we can take appropriate action.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “sell” or “share” personal information of individuals under 16 years of age, as those terms may be defined under applicable privacy laws.

Security and Retention of Your Information

We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to provide the Services, fulfill orders, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and maintain business records.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

- Right to access or know what personal information we hold about you.
- Right to request deletion of your personal information.
- Right to request correction of inaccurate personal information.
- Right to receive a copy of your personal information.
- Right to opt out of certain marketing communications.
- Right to object to or restrict certain processing, where applicable.
- Right to withdraw consent, where processing is based on consent.

These rights may not be absolute and may apply only in certain circumstances. We may need to verify your identity before processing a request.

To exercise your privacy rights, contact us at:

arvenhubs@gmail.com

You can also learn more about Shopify’s privacy practices and certain rights related to data processed by Shopify at:

https://privacy.shopify.com/en

Marketing Preferences

If you receive promotional emails from us, you can opt out at any time by clicking the unsubscribe link in the email or by contacting us.

Even if you opt out of marketing communications, we may still send non-promotional messages, such as order confirmations, shipping updates, account notices, or customer service messages.

International Transfers

Nooksy may serve customers in multiple countries. Your personal information may be transferred, stored, or processed outside your country of residence, including in countries where Shopify, our service providers, suppliers, fulfillment partners, or payment providers operate.

If personal information is transferred outside the European Economic Area, the United Kingdom, or other regions with data transfer requirements, we rely on appropriate transfer mechanisms where required by applicable law.

Complaints

If you have concerns about how we process your personal information, please contact us at:

arvenhubs@gmail.com

Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or business operations.

When we update this Privacy Policy, we will post the revised version on this page and update the “Last updated” date. Your continued use of the Services after any changes means you acknowledge the updated Privacy Policy.

Contact

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise your privacy rights, please contact us at:

Nooksy
Email: arvenhubs@gmail.com